Account Deletion

1. What gets deleted

Deleting your account removes every piece of data Dharmica holds for you — both on the device and on our servers. Specifically:

Semantic-cache entries are not tied to your account or install id, so they remain on the server until natural expiry. If you want specific entries purged, see §4.

2. The in-app flow

Deleting your account is a single action in the app. You must be signed in.

1. Open Dharmica. Go to Settings → Privacy.
2. Tap Delete account. Read the confirmation screen — it lists what will be removed.
3. Confirm. Firebase requires a recent sign-in to authorise account deletion, so you'll be asked to re-enter your password (or re-confirm via Google).
4. Once verified, Dharmica logs you out of RevenueCat, deletes the Firebase Authentication account, wipes every on-device category, and rotates the install id. You land on the login screen.
5. If any step fails partway through, Dharmica still attempts the remaining steps so a temporary network error cannot leave half-deleted state. Failures are surfaced as a banner with a "Retry" button.

The whole flow completes in a few seconds. There is no grace period — once the Firebase deletion succeeds, the account cannot be recovered. Your history and bookmarks are gone for good.

If the deletion succeeds, you receive a confirmation screen summarising what was removed (profile, history, bookmarks, BYOK, install id, account, trial).

3. What survives (and why)

• Semantic-cache entries. They are not keyed by your uid or install id (each has a random UUID). They are also not user content — the cached answer is what the model produced for the normalised question. They age out on the schedule configured on the server.
• Cost & operational telemetry. Token counts, model id, cache-hit flag, and latency in Google Cloud Logging and BigQuery. No question text, no account id, no email.
• Server-side revenue records. Google Play and Apple App Store keep their own purchase history. Dharmica cannot see or delete those — see §6.
• Refund records. Refund decisions made by the stores remain in their systems.

4. If you cannot sign in

If you can no longer sign in — forgotten password, lost access to your Google account, or the device is gone — you can still ask us to delete the account by email. We will need a way to confirm you are the account holder (e.g. the email address you signed up with, the Google account you used, or the install id of a device that was signed in).

1. Email support@trivartha.com with subject Delete my account. Include the email or Google account you used, and any other details that help us identify the account (install id, sign-in date, a question you remember asking).
2. We will reply within 7 days with a verification step.
3. Once verified, we delete the Firebase Authentication record, the trial record, and any quota counters that resolve to the supplied install id. We acknowledge completion within 30 days.

This flow covers account deletion only. To selectively clear device-side data without an active sign-in, see the Data Deletion page.

5. Reinstalling later

If you delete your account and later change your mind:

• The deleted Firebase Authentication account cannot be recovered. You would need to sign up again with a new email / Google account and start from scratch.
• A reinstall starts with a brand-new random install id. There is no carry-over from the deleted account — no history, no bookmarks, no trial, no subscription.
• The bundled Bhagavad Gita corpus is shipped inside the app and comes back with it.
• Your BYOK keys must be re-entered; they are not backed up.
• On-device models you installed must be re-downloaded. The catalog will show them as available again.
• Any birth details you entered are gone; you'll need to re-enter them on the Personal Profile screen.

6. Subscription cancellation

Deleting your Dharmica account does not cancel a paid subscription at Google Play or Apple App Store. The store keeps renewing the plan until you cancel it from your subscription settings.

Cancel from the store before deleting your account if you want to stop charges:

• Android: Google Play → tap your avatar → Payments & subscriptions → Subscriptions → Dharmica → Cancel subscription.
• iOS: Settings → your Apple ID → Subscriptions → Dharmica → Cancel subscription.

Cancel at least 24 hours before the end of the current period to avoid the next charge. After cancelling, you keep premium access until the period ends.

If you cancel after deleting your account, the cancellation still works — but it can be harder to find the subscription in the store list because Dharmica no longer recognises you. The store will still cancel it.

Refunds are handled by the stores under their refund policies; Dharmica cannot issue refunds directly.

7. Third-party accounts (BYOK, Google)

Dharmica is connected to two kinds of third-party accounts:

• Your model-provider account if you use BYOK. Deleting your Dharmica account does not close your account at Google, OpenAI, Anthropic, or another provider. To fully revoke the key you used, rotate or delete it in your provider's dashboard.
• Your Google account if you used Sign in with Google. Deleting your Dharmica account does not touch your Google account. To disconnect Dharmica specifically, Google's Third-party apps with account access page lets you revoke Dharmica's permission.

Those providers' own privacy and deletion policies govern what they hold. Dharmica does not control them.

8. Contact us

If anything on this page is unclear, or if an account deletion stalls, write to support@trivartha.com. We read every message.

Trivartha · Dharmica